AAttentionPilot
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"Your account needs reconnecting" — what actually happened

Access tokens die for several different reasons. Knowing which one saves you from retrying something that will never work.

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Every scheduling tool eventually tells you an account needs reconnecting. It is rarely the tool's fault, and the underlying cause determines whether reconnecting will actually fix it.

The usual causes

  • The token simply expired and no refresh token was issued — normal, reconnect and move on
  • You changed your password, which invalidates tokens on most networks
  • You revoked app access, deliberately or while tidying up connected apps
  • The network invalidated tokens itself, which happens during platform migrations
  • The account was restricted, in which case reconnecting will fail again immediately

Why tools cannot just retry

A 401 is not a transient error. Retrying it produces another 401, forever, and a tool that keeps retrying silently is worse than one that stops and tells you — because you will assume posts are going out.

The correct behaviour is to mark the connection dead, stop attempting it, and ask for a reconnect. AttentionPilot does this and shows which account, rather than failing posts quietly.

Reducing how often it happens

Where a network issues refresh tokens, a good tool renews before expiry rather than at it — a token that dies mid-publish is a partial failure that did not need to happen. Beyond that, the main lever is not revoking app access while tidying, which is a surprisingly common cause.

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